Due to a hardware failure yesterday the game became unavailable. We’ve managed to fix the initial problem and restore access for most of the heroes, but due to an extremely unlucky streak of events (darn this random!), fixing it for the rest of the heroes turned out to be harder than we thought initially. We’re working hard and still expect to have this issue fixed over the next few hours. We’ll update this post once the problem is finally resolved.
Thank you for understanding.
UPD: All heroes should be reachable again. The issue has not been resolved completely yet, so we’re going to keep looking into it, as well as applying some counter measures to prevent this from happening in the future.
Mine has not refreshed since 04:43am, which was 20 hours ago. I hope this is fixed soon, I really wanted to get in some arena battles today, :/.
Thanks for fixing
Just got in. Found my guy dead, but did get in…
Good to know. Most things are working for me, except I have no way to leave feedback. There’s no “send” button.
Hey, Raven, that happened to me too! Fix it please.
Why did that send twice?
Another odd thing is that just above the “report a bug” field in feedback is a string of foreign characters. I can’t tell what language it is.
Arena’s down for me. Anyone else?
Woohoo! New update fixed the “Send” problem!
Just now froze up when my hero was in the arena fighting. Can’t get back in.
Is this a terrorist attack? Hope your team wins!
Nope still can’t see my hero. So I guess you could say not ALL heros are fixed.